Privacy Policy

Welcome to our website www.oxidiana.it (Site). For the owner IGAO S.r.l., your privacy and the security of your personal data are very important. Therefore, we collect and manage the minimum amount of personal data possible and take specific measures to keep it safe. Below you will find the main information on how our company processes your personal data in relation to your navigation on this site and the use of the services offered. For detailed information on how IGAO S.r.l. manages your personal data, we invite you to carefully read our Privacy Policy and also the Cookie Policy.

Data Controller
Below are the main details regarding the processing of your personal data carried out by IGAO S.r.l. – VAT IT03850660873, based in Catania, Conte Ruggero 4/a, as Data Controller. For any clarification, questions, or needs related to your privacy and the processing of your personal data, you can contact us at any time by sending an email to info@oxidiana.it.

What data do we process and why?
The personal data that IGAO S.r.l. processes are those you provide when you place an order and purchase goods, as well as those we collect while you browse or use the services offered on the site, such as personal data like name and surname, shipping address, billing address, browsing data, and your purchases.

Your personal data are processed for the following purposes: – to conclude and execute the contract for the purchase of goods and services offered; – to allow you to register on the Site and access services reserved for registered users; – to manage your requests sent to our Customer Service.
In the above cases, the processing of your personal data is lawful as it is necessary to execute a contract with you or to provide the service you specifically requested. Additionally, we conduct statistical surveys and analyses with aggregated and anonymous data to understand how users interact with and use the Site, in order to improve our offerings and services. Only with your explicit consent will we process your personal data for: – carrying out commercial and promotional communication activities; – sharing your data with third parties who are not involved in the execution of the contract or the provision of requested services.

Who will process your data?
Your personal data is processed by IGAO as the Data Controller. However, for technical, organizational, and functional needs related to the provision of requested services, your personal data may be processed by our suppliers. These suppliers have been evaluated and chosen for their proven reliability and expertise. Some of these entities may also be located in countries outside the EU, and in such cases, the transfer of your personal data to those countries is carried out in compliance with the guarantees provided by law.

How long do we keep your data?
We retain your personal data for a limited period of time, depending on the purpose for which it was collected. At the end of this period, your personal data will be deleted. The retention period varies according to the purpose of processing: for example, data collected during the purchase of goods is processed until all administrative and accounting formalities are completed, and is then stored in accordance with local tax regulations (ten years). Data used to send you our newsletters is retained until you request us to stop sending them. For more information, we invite you to consult our Privacy Policy.

What are your rights?
At any time, depending on the specific processing, you can: withdraw your consent to processing, know what personal data we hold about you, its origin, and how it is used, request updates, corrections, or additions, as well as, in cases provided for by current regulations, deletion, restriction of processing, or object to its processing. If you wish, you can request to receive the personal data we hold in a format readable by electronic devices and, where technically feasible, we may transfer your data directly to a third party you designate. This Privacy Policy may undergo changes and updates over time; therefore, we encourage you to periodically check its contents. Where possible, we will strive to promptly inform you of any changes made.